Job Purpose

The Office Assistant is responsible for providing administrative and clerical support to the Community General Manager/Community Manager. This position will assist with customer and ongoing resident relations and communications and will support other community events.

Company Overview

Windward Communities (WC) has an expansive portfolio of manufactured home communities across the country. Currently WC has communities with over 8,000 sites and is positioned to grow in the future. Each community is tailored to the local area with features such as a community clubhouse, swimming pool, playground, dog park, picnic area, and walking trail. We are dedicated to providing a safe, affordable place for families to call home. Check us out at www.livewindward.com

Benefit of working for us based on eligibility

• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Industry-leading PTO
• Paid Holidays
• 401k program; Including match
• Tuition reimbursement
• Staff development courses & free online training courses
• Paid training
• Bonus programs
• Employee Assistance Program (EAP)
• Employee/Resident Referral Bonuses.

Duties and Responsibilities

• Assists the Community General Manager/Community Manager with administrative and customer service duties on a daily basis.
• Always provides top-notch customer service.
• Assists residents and other guests as they enter the Clubhouse, Sales Office, or other common community areas.
• Performs administrative duties including but not limited to: email correspondence with residents and prospective residents, answering and returning phone calls, and ensuring office organization and supply needs are maintained.
• Handles mail and package deliveries.
• Create an inviting office environment by maintaining the office’s cleanliness, making coffee for guests, and always greeting the guest with a smile.
• Assists with the planning and hosting of community events, including parties, fundraisers, and pool operation.
• Performs other duties as assigned.

Qualifications

• High School Diploma or GED
• Strong organizational skills
• Ability to communicate effectively with others verbally, in writing, and in person
• Excellent time management skills
• Excellent customer service skills; able to connect with others and build relationships.
• Basic computer proficiency with the Microsoft Office Suite, including the ability to use email and internet
• A valid driver’s license, clean driving record, and automobile insurance

Working Conditions

This job operates in a professional office environment. This job routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.

We are an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

We comply with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

We are a Drug-Free/Smoke-Free Workplace.